Customer support
Query a Transaction
A question abouta transaction?
Contact your account branch about a payment or ATM transaction, or use the complaint channels if you need to raise a concern.
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The Citizen’s Charter directs ATM-related complaints, including cash not dispensed or an account debited twice, to the branch where the account is maintained or the designated contact person. Contact the bank with the relevant details of your enquiry.
Official publications For current account or product terms, speak with your branch.
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- Online Account InformationCustomized Statement Generation
- Internal Fund transfer within Ghazanfar BankScheduling Future Transfers
- Cards & Cheque Book Request & BlockingCard blocking in case of lost cards
